so what do people really think of us?

What families say about us

Kerry’s company has made such a difference to our lives. We know she will help out at short notice and we can enjoy ourselves knowing our children are in good hands.

The support has done me so much good! It is a real weight off my mind. My social worker (JS) said “in all the years I have worked in Social Services with Agencies Care Forum (MK) Ltd are the best. They are outstanding!

My son loves A and wouldn’t want to see anyone else. A has provided reliable and consistent support for him during the Covid-19 pandemic and has reassured my son when he became anxious. – parent

Thanks for all your help and support this year, we couldn’t have made it throughout the year without you and your wonderful team.

A huge thank you for the breathing space you have provided while we try and recover mentally and physically from the time we all spent in hospital.

We have been very impressed with Care Forum in the time we have been using the service because of precisely that “can do” attitude which contrasts sharply with some other providers we have encountered in the last ten years.

What the staff team says about us

The organisation has a strong leadership team who value their staff. I enjoy working with the service users that the organisation supports. The organisation supports me to develop my skills and knowledge.

The organisation is extremely professional and has a very friendly and caring approach towards all of their staff. The clients we care for are treated with respect and we make a difference to their lives. Each team leader knows their caseload of families well and therefore allocates carers who are trained to meet their individual needs.

The work we do is relaxing and enjoyable and centres around the children and their interests or needs. I feel as though I’m helping families by giving them respite and it’s nice to know they appreciate what we do. Care Forum makes a real difference to young people with disabilities and their families’ lives.

Care Forum keep us updated on relevant information and practices, looks after our well-being/work-life balance and offers regular supervision and appraisals. Managers are always available by phone, text or email and are approachable and friendly. Nothing is too much trouble.

What Social Workers say about us

Whenever Care Forum takes on one of my packages of support I know I’ve got no worries.

Please could you thank everyone for their dedication and high quality care that they give to the children that receive care agency hours. I have had excellent feedback when completing home visits to the families on my caseload.

Home family support is a difficult service to get right especially with such a sensitive case thank you to you and all your staff team for your continued management and attention to detail; it’s absolutely brilliant.

It’s lovely to see the relationship between T and R and how responsive the child is. T is great at interacting at his level.