It is not acceptable for staff to work with families on a private basis, as this could lead to the blurring of professional boundaries. It could lead to staff and families becoming over-friendly and unable to challenge issues should they arise. Staff would neither be covered by insurance nor would be working safely, guided by company [...]
We have a duty of care when we look after your child and are required to report any concerns of the child being at risk of harm to Social Services. We are not there to spy on people and will tell you if we are worried.
We will contact you by phone from time to time to make sure you are happy with our service and we will also visit you once a year to complete a review and see if anything needs changing. The carers will write a daily report after each session which is read in the office. We use [...]