What measures will you take to keep my child and our family safe during the Covid-19 pandemic?
Please see our Covid-19 policy
Is it alright to offer food or drink to our carer?
It is fine for your carer to have a cup of tea and chat with you about the care of your child and maybe even sit down to some food with your family as long as it is benefitting the child and perhaps helping their social skills. This would need to be within the worker’s session [...]
I am a bit worried about having someone new in my house. How can you reassure me it will be OK?
All our staff are trained in maintaining professional boundaries and are used to putting parents at ease. They will respect your home and your privacy and will only access rooms needed to support your child. They are not there to judge you so don’t feel you need to tidy up first so long as they can [...]
Can I ask the worker to do the ironing or washing up whilst they are here?
Our workers are paid to support the child. If cooking is a learning activity then it is expected that the worker will tidy the kitchen; with the child where possible. Some workers may iron a few of the child’s clothes if they are working a waking night and are not required to attend the child constantly.